All Advocate Department Hotline Counselors are trained Rape Crisis Counselors and Domestic Violence Advocates. We are here to answer your call!
Crisis Services 24/7 Hotline: 716-834-3131
Erie County’s Domestic Violence Helpline: 716-862-HELP
The Helpline is part of the 24-Hour Domestic Violence Hotline response for Erie County. Hotline Counselors are available to provide immediate support, safety planning, and information and referrals to Erie County Domestic Violence Providers.
New York State Domestic & Sexual Violence Hotline
Since October 2010, Crisis Services has been the operator of the NYS Domestic & Sexual Violence Hotline on behalf of the New York State Office for the Prevention of Domestic Violence. Our trained domestic and sexual violence Hotline Counselors answer between 9,000-12,000 calls annually from individuals seeking information and support related to domestic violence, family violence, sexual assault, rape, child abuse, and elder abuse.
Bilingual Spanish/English Hotline Counselors are available. Multi-language interpretation is available. 711 Relay Service available. For more information on the NYS Office for the Prevention of Domestic Violence go to www.opdv.ny.gov or call 1-800-942-6906