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Hospital Advocates

Prepared Hospital Advocates

The Advocate Department provides a unique service to the community, in which trained staff and volunteers provide help within the hospital setting at all Erie County Hospitals. These crisis first responders offer trauma-informed services to survivors of rape, sexual assault, domestic violence, family violence, and elder abuse.

Confidential, In-Person Support

During your time at all Erie County Hospitals our Hospital Advocates will:

  • Provide in-person, confidential support at the Emergency Department 24 hours a day, 365 days a year.
  • Offer support during your hospital visit, rape kit, and/or evidence collection. 
  • Collaborate with you to create a customized safety plan tailored to your specific needs upon leaving the hospital. 
  • Provide information on community resources, explain your options and rights regarding filing a police report, legal needs, medical accompaniments, orders of protection, and help you connect with a domestic violence shelter, as appropriate and more. 
  • Explain case management follow-up services that are available to survivors.  Individuals interested in this service will be contacted by a Case Manager on the next business day.

Informed Assistance

We’re here to make a difficult time a little less stressful. From the moment you walk through the doors at any Eric County hospital, to follow-up services available at home and in the community, our Hospital Advocates are here for you. Call us today for in-person, confidential support 24 hours a day, 365 days a year.

Do you have the skills, experience, and compassion we seek in a volunteer?

There are opportunities to help at Crisis Services.