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Trauma Support

The Trauma Response Program at Crisis Services provides immediate, professional support at your home or place of choice.

Trauma Response & Support

Counselors are trained and experienced in responding to the aftermath of suicide and are available for telephone support and guidance, or face-to-face services. 

In addition, Crisis Services can also direct you to helpful on-going services in your area. The Trauma Response Program includes suicide survivors that you can speak with as well. These volunteers have experienced the loss of a loved one to suicide and can assist you during this difficult time.

Services Available

The Trauma Response Program provides intervention to individuals, families and groups that have been exposed to a traumatic event. Counselors are trained and experienced in responding to the aftermath of suicide and are available for telephone support and guidance, or face-to-face services.

These events include, but are not limited to, suicide loss, fire, robbery, community violence, workplace death, loss through homicide, natural disasters, and support for first responders.

24-Hour Crisis Hotline 716-834-3131

How We Can Help

Services are available immediately following a traumatic event or shortly thereafter. The response is not psychotherapy, but instead a process aimed at reducing the effects of the traumatic event and helping the individual or group return to their previous level of functioning.  Services are based on the principles of Critical Incident Stress Management (CISM).

The goal of the services is to prevent the long-term effects of trauma, such as Post-Traumatic Stress Disorder (PTSD) or anxiety disorders, that can sometimes be the result of trauma.

The services provided include:

                      • Group Defusing
                      • Group Debriefing
                      • Individual Crisis Intervention Services
                      • Follow-Up
                      • Referral

Through the intervention, participants process the event, the circumstances, and their thoughts and feelings associated with it, all of which assists in leading them toward recovery. Participants learn and discuss the normal responses to traumatic events and are provided education and symptom management techniques. Individuals in need of ongoing, longer term care are referred out to appropriate services in the community, such as grief counseling, mental health counseling, or support groups.

Call the 24-Hour Crisis Hotline and ask for the Trauma Response Program and services. 

Do you have the skills,  experience, and compassion to be a Crisis Services First Responder or volunteer?

There are opportunities to help at Crisis Services.