Crisis Services is Western New York’s most elite and comprehensive 24-hour crisis center.
Do you want to work for an agency that:
- Increased hourly rates as of October 1, 2018
- Is a leader in crisis intervention and community resources
- Promotes excellence in service delivery
- Provides opportunities for professional growth
- Offers a retirement plan with vesting after 3 years of continuous employment
- Offers generous employer contributions towards health insurance
- Offers a dental plan
- Offers a 403b plan
- Offers a Flexible Spending Account, with employer contribution
- Offers a Dependent Care Account
- Offers generous paid time off
- Offers a paid, one-hour meal period for full-time and part-time staff
- Supports and encourages employee self-care
We are looking for individuals who demonstrate:
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Self-direction
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Creativity
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Motivation
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Investment in learning and the learning of others
Crisis Services is a mission-driven organization that exemplifies professionalism and excellence in the delivery of crisis intervention.
Apply today to become part of our team!
Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.
Current Employment Opportunities
Advocate Program
Full Time
- Advocate Hotline Counselor – 1 Vacancy – Sun to Thurs, Noon to 8pm
- Advocate Hotline Counselor – 1 Vacancy – Mon to Fri, 8am to 4pm
- Advocate Hotline Counselor – 1 Vacancy – Tues to Sat, Noon to 8pm
- Bilingual Hotline Counselor – 1 Vacancy – Tues to Sat, 8am to 4pm
- Domestic Violence Case Manager – 1 Vacancy – Mon to Thurs, Noon to 8pm, and Fri, Noon to 8pm or 8am to 4pm
- Elder Abuse Case Manager – 1 Vacancy – Mon to Fri, 9am to 5pm
- Supervising Counselor – 1 Vacancy – Mon to Fri – Schedule TBD
Part Time
- Program Assistant – SAFE Program – 1 Vacancy – 20 Hours/Week, Mon to Fri, Schedule TBD
Emergency Mental Health Response Services Program:
Full Time
- Mobile Transitional Support Counselor – 1 Vacancy – Wed to Sat, 8am to 6pm
- Outreach Counselor II – 3 Vacancies – Wed to Sat
- CIT Crisis Case Manager – 1 Vacancy – Mon to Fri, 9am to 5pm (Some flexibility with schedule required on occasion)
Crisis Counseling Program:
Full Time
- Bachelor’s Level Addictions Crisis Counseling Specialist I – 1 Vacancy – Overnight – Mon to Fri, Midnight to 8am
- Bachelor’s Level Crisis Counseling Specialist I -1 Vacancy – Overnight – Sun to Thurs, Midnight to 8am
Part Time
- Bachelor’s Level Addictions Crisis Counseling Specialist I – 1 Vacancy – Second Shift – Sun and Fri, 6pm to Midnight and Mon and Thurs, 6pm to 10pm
- Bachelor’s Level Addictions Crisis Counseling Specialist I – 1 Vacancy – Tues to Fri, 11:30am to 7:30pm, and Sat, 10:00am to 6:00pm
- Bachelor’s Level Crisis Counseling Specialist I – 1 Vacancy – Overnight – Sun and Fri, 10pm to 8am
- Bachelor’s Level Crisis Counseling Specialist I – 1 Vacancy – Overnight – Wed and Thurs, 10pm to 8am
- Bachelor’s Level Crisis Counseling Specialist I – 1 Vacancy – Overnight – Sun and Mon, 11:30pm to 7:30am
- Bachelor’s Level Crisis Counseling Specialist I – 1 Vacancy – Mon to Thurs, Noon to 8:00pm, and Fri, 10:00am to 6:00pm
- Master’s Level Crisis Counseling Specialist II – 1 Vacancy – Overnight – Mon and Thurs – 11pm to 9am
- Master’s Level Crisis Counseling Specialist II – 1 Vacancy – Overnight – Wed and Fri – 11pm to 9am
