At Crisis Services, We're in Motion 24/7. Here's a peek into our world.

The Journey--Stories of Crisis and Hope

The Journey - Stories of Crisis and Hope

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Calendar of Events

Our complete event calendar

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COVID-19 Update

Crisis Services’ COVID-19 Operational Position

Crisis Services’ COVID-19 Operational Position

In the 51 years of serving as our community’s only 24-hour Crisis Center, we’ve never closed our doors. And we don’t intend on closing in the midst of this public health crisis. Crisis Services is working around the clock to respond to and combat the impact COVID-19 continues to have on our community. As your only 24-hour Crisis Hotline, we are here and prepared to answer your call! Learn about where our services stand as of March 23, 2020, and consider making a donation as we continue to press on and persevere, from this moment forward.

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In 2019, Crisis Services

Answered 83,534

Crisis Calls

Conducted 1,924

Outreach Mental Health Visits

Provided 7,084

With Education/Training

Responded to 1,306

Domestic/Sexual Violence Hospital Cases

Thanks to Your Donations

Every year, Crisis Services answers over 70,000 calls for help in Western New York. The good news? Your donations make it possible to help those in need. And there's even more good news: because we're a 501(c)(3) non-profit organization, all of your donations are fully tax-deductible.