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24 Hour Hotline Serving
Buffalo and Erie County

Learn More About the Hotline

Kids' Helpline

Chautauqua County Hotline

24 Hour Erie County Domestic
Violence Hotline

For Shelter: 716-884-6000

24 Hour NYS Domestic
& Sexual Violence Hotline


Hearing Impaired? Use 711 (National Relay Service)

English Not Your First Language? We have instant access to interpreters 24 hours a day.

At Crisis Services, We're in Motion 24/7. Here's a peek into our world.

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August 2015 Update

Men Who Cook — October 6th, 2015

Men Who Cook — October 6th, 2015

Now entering its ninth year, Men Who Cook celebrates the art and science of food while raising awareness and resources for Crisis Services. Anchored by some of Buffalo’s favorite amateur chefs, supported by our most-preferred restaurants and washed down with favorite local refreshments, this signature event will be held on Tuesday, October 6, 2015.

Read More Get Involved

Since January 2015, Crisis Services Has

Answered 46,388

Crisis Calls

Conducted 1,305

Outreach Mental Health Visits

Facilitated 532

Homeless Placements

Responded to 583

Domestic/Sexual Violence Hospital Cases

Thanks to Your Donations

Every year, Crisis Services answers over 70,000 calls for help in Western New York. The good news? Your donations make it possible to help those in need. And there's even more good news: because we're a 501(c)(3) non-profit organization, all of your donations are fully tax-deductible.