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September 2018 Update

September 2018 Update: Crisis Services receives re-accreditation & high praise from the American Association of Suicidology!

September 2018 Update: Crisis Services receives re-accreditation & high praise from the American Association of Suicidology!

As a leader in suicide prevention work, Crisis Services is the only agency accredited by the American Association of Suicidology in the WNY area. At the end of July, we had our site visit to be reviewed for re-accreditation by AAS.

The agency passed with flying colors and Crisis Services’ CEO, Jessica Pirro, wants to thank all the staff in CCP for their work in preparation for this site visit, Robyn for her leadership on organizing the visit and all the other staff that assisted by talking with our site evaluator.

We were provided great feedback on our operations and offered continued ideas and support to keep our critical work as effective as possible. When we were notified of the re-accreditation – the following quote was provided in our letter. This is an amazing testament to each and every one of you for the work you do each day to help those in crisis.

“Crisis Services of Buffalo, New York is a first-rate crisis and suicide prevention agency. Because of the depth of high-quality crisis services, the excellence of staff interviewed, and the solid policies and procedures in evidence, this evaluator strongly recommends re-accreditation of Crisis Services suicide and crisis hotline. In addition, Emergency Mental Health Outreach Services should be Accredited as a solid component of crisis services delivery for this outstanding crisis intervention agency.”


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In 2017, Crisis Services Has

Answered 77,919

Crisis Calls

Conducted 2,286

Outreach Mental Health Visits

Provided 5,714

With Education/Training

Responded to 1,211

Domestic/Sexual Violence Hospital Cases

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    Crisis Services In The News

    September 13, 2018

    Buffalo Business First wrote an article about the early diversion grant Crisis Services was recently awarded!

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    Thanks to Your Donations

    Every year, Crisis Services answers over 70,000 calls for help in Western New York. The good news? Your donations make it possible to help those in need. And there's even more good news: because we're a 501(c)(3) non-profit organization, all of your donations are fully tax-deductible.