Thank you for your interest in becoming a volunteer for Crisis Services. To provide the community with these services 24 hours a day and 365 days a year we rely on our staff as well as our wonderful group of volunteers. Our volunteers are a very important part of our services and we could not offer these vital services if it were not for the hard work and devotion of our volunteers!! We thank you for your interest and hope you will agree to join the Crisis Services Team.
Crisis Services Volunteer Opportunities:
The Phone Room Program offers individuals opportunities to help others in times when they need someone the most, their time of crisis. The Phone Room responds to calls 24 hours a day on a wide variety of issues and acts as the hub of the agency filtering the calls for the other programs. To become a member of the Phone Room Team you must go through an extensive training program that provides you with the important information and necessary skills that you will utilize as a phone counselor.
The Advocate Program is the Rape Crisis Center for Erie County and can offer many services to any individual in the county who is affected by the trauma of family violence, rape and sexual assault. The most valuable service we provide is 24 hour crisis intervention to assault victims, significant others and their family in 11 emergency departments in Erie County. To become a part of the Advocate Team we have an extensive training program which provides information on the dynamics of domestic violence, rape and sexual assault, the medical and legal aspects a survivor encounters, and the emotional impact a survivor may experience after a sexual assault or domestic violence incident.
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24 Hour Hotline
