Crisis Services’ new home will be located at River Rock Drive in Buffalo’s Riverside section. The move is expected to be completed in the Fall of 2017. The River Rock location will more than double of the square footage of the current facility on Main Street at Hertel Ave. The highly anticipated, long awaited move comes after maxing out the current facility for more than three years.
Crisis Services moved into the Main Street location in 1988. At the time, the square footage more than accommodated the staff and programming requirements. With new programming and expanded response of our life saving services, we have seen our organization staffing size grow 20% in the past three years. We have outgrown our current location and have been stifled by limited space to enhance our critical crisis response services. Our 2016 Annual Report illustrates just how significant this growth has been.
Pictured above: A blueprint of our new space, the yellow space indicates the size of our current facility.
These overcrowded conditions have been particularly stressful for all of our staff and volunteers, who work under extremely stressful conditions as it is. The parking lot is maxed out on a daily basis and they often have no place to park after returning from calls in the community and ECMC’s Psychiatric Emergency Room dealing with actively suicidal clients. They are working in offices meant to house four people that are now housing seven. There is a break room with one very small refrigerator and a table and 4 chairs. Below are pictures of our current building.
As we plan for this move, we are seeking financial support to help outfit our new location with cutting edge equipment, furnishings and a telecommunications system to bring Crisis Services to its next chapter. As we embark on a celebration of 50 years of service in 2018, this move and establishment of an advanced crisis center will help us to respond to the increased demands of our community.
We are looking to the community that we serve to help us meet some of our goals. Would you like to help underwrite some of the expenses of the move and the enhancements? This is an excellent opportunity to show your support for our Crisis First Responders that you rely on 24 hours a day, 7 days a week, 365 days a year. Click here for more specific information on our relocation needs. For more information on this unique opportunity, please call Jessie Henschel at 831-4408.
Pictured above: 24 Hour Crisis Counseling Hotline Offices
Pictured above: Crisis Intervention Training (CIT) Program Offices
Pictured above & below: Emergency Mental Health Response Services Program Offices