24 Hour Hotline
Serving Buffalo and Erie Co.
716-834-3131

Kids Helpline
716-834-1144
1-877-KIDS-400

Chautauqua County Hotline
1-800-724-0461

NYS Domestic and Sexual Violence 24 Hour Hotline
English & español/Multi-language Accessibility
1-800-942-6906

If you are Deaf or Hard of Hearing:
Contact us using 711 (National Relay Service)
If English is not your first language:
We have instant access to over-the-phone language interpreters 24 hours a day

Volunteering

Thank you for your interest in becoming a volunteer for Crisis Services. To provide the community with these services 24 hours a day and 365 days a year we rely on our staff as well as our wonderful group of volunteers. Our volunteers are a very important part of our services and we could not offer these vital services if it were not for the hard work and devotion of our volunteers!! We thank you for your interest and hope you will agree to join the Crisis Services Team.

Crisis Services Volunteer Opportunities:

Volunteering with the Crisis Counseling Program, Crisis Services 24 hour hotline, located in Buffalo, NY.  By volunteering with the 24-hour hotline you would be afforded the opportunity to help others in times when they need someone the most –  in their time of crisis. The hotline responds to calls 24 hours a day on a wide variety of issues and also acts as the hub of the agency filtering the calls for the other programs. To become a member of the Crisis Counseling Team you must go through an extensive training program that provides you with the important information and necessary skills that you will utilize as a phone counselor.

To Volunteer for the 24 Hour Hotline, please Click Here.

The Advocate Program is the Rape Crisis Center for Erie County and can offer many services to any individual in the county who is affected by the trauma of family violence, rape and sexual assault.  The most valuable service we provide is 24 hour crisis intervention to assault victims, significant others and their family in 11 emergency departments in Erie County. To become a part of the Advocate Team we have an extensive training program which provides information on the dynamics of domestic violence, rape and sexual assault, the medical and legal aspects a survivor encounters, and the emotional impact a survivor may experience after a sexual assault or domestic violence incident.

To Volunteer for the Advocate Program, please Click Here.

 
 
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