Crisis Services Hotline is available 24/7 and is staffed with professionals specially trained to assist callers in a crisis. We have specialized training in housing and homeless related issues. Homeless Hotline Counselors are available 7 days per week to assist individuals & families who are homeless, on the verge of becoming homeless or facing eviction.
To reach the Homeless Outreach Case Management staff during day time hours you can call 835-6225.
The goal of the case managers is to identify a homeless individual’s needs, link with appropriate treatment and other supports, and assist in finding safe, affordable, permanent housing.
Emergency Housing After-Hours:
The Department of Social Services has contracted Crisis Services to serve homeless individuals in need of emergency shelter when DSS-Emergency Housing is closed.
Hours of Service: 4:30 PM to 8:00 AM Monday-Friday
and 24 hrs/day Weekends & Holidays
Individuals may access this service by calling Crisis Services 24/7 Hotline at 834-3131 or 911 (who will patch the caller through to Crisis Services).