24 Hour Hotline
Serving Buffalo and Erie Co.
716-834-3131

Kids Helpline
716-834-1144
1-877-KIDS-400

Chautauqua County Hotline
1-800-724-0461

Services of the MCRT Program are available 24 hours a day by calling 716-834-3131 and asking for an MCRT  Children’s Specialist.

The Mobile Crisis Response Team for Children and Adolescents (MCRT) provides immediate crisis intervention and response 24 hours a day 7 days a week to any family in Erie County who is experiencing a mental health or behavioral crisis.  The MCRT can provide comprehensive behavioral, lethality & mental health assessments, family specific safety planning & parent / child education until the age of 17.

 The goal of the MCRT is to divert children from unnecessary presentations to psychiatric emergency rooms and residential placement.  The MCRT provides services consistent with the Wraparound Philosophy.  This is a community based approach, resulting in a strength based, family focused, and culturally competent delivery of services.

Who refers to the MCRT?

  • Families
  • Counselors
  • Hospital personnel
  • School Personnel
  • Police
  • Care Coordinators
  • Children or Adolescents
  • Friends
  • Anyone concerned about the well being of a child.

Why someone may call the MCRT?

  • Onset or increase of mental health symptoms
  • Thoughts of suicide
  • Self abusive behaviors
  • Thoughts of harm to others or physical aggression
  • Behavioral issues such as defiance, school refusal or acting out.
  • Some Drug and Alcohol
  • Trainings or education
     
 
Homepage 24 Hour Hotline Rape & Domestic Violence Suicide Prevention Homeslessness Mental Health Trauma Children & Adolescents Homepage